Reservation policies

I am beyond excited to be a part of your hair journey! To ensure we capture your vision precisely, I must analyze your hair properly to give an accurate price estimate for your requested look. A pre-service consultation is required for all extensions and color services. The $100 consultation fee is nonrefundable; however, if you proceed with the services, this fee will be credited toward your balance.

To keep booking simple and protect everyone’s time, I do ask for a valid credit card to secure your reservation. This holds your appointment and helps me honor the schedule, so I truly appreciate your understanding. If you ever feel something needs a little adjustment, I offer complimentary adjustments within 7 days—just reach out and I’ll make it right. Please note I don’t offer refunds. These policies help me maintain a balanced work/life rhythm so I can bring my absolute best to every guest.

New Guests (OPTIONAL)

Begin your experience with a complimentary 15‑minute Zoom meet‑and‑greet—an elegant, pressure‑free moment to connect, explore your vision, and ensure we’re the perfect fit.

Cancellation policies

I understand that things happen and I will absolutely work with you on any last minute emergency. Unfortunately, any other appointments canceled with less than 48 hours of notice will incur a charge of 100% of the service amount you're scheduled for.

Cancellations must be made via SMS only. Reservation confirmation is not a valid cancellation. Cancellation fees required in full before rebooking.

Punctuality matters

Kindly arrive 5 minutes early for your reservation. Arriving 15+ minutes late may result in a forfeited reservation and a full service charge. That being said, I understand that delays can happen, and I will do my best to accommodate you.

Special timing considerations

To ensure I can give every guest my full attention and deliver the best possible results, I offer a few special timing options upon request. Appointments before 9 am or after 5 pm are available with a 25% overtime fee.

Weekend bookings are very limited, require a minimum spend of $300, and incur a 50% weekend premium. Thank you so much for your understanding—this helps me maintain both quality and consistency.

I appreciate you

I want to thank you so much for endlessly supporting me through all of my new business ventures. My policy changes were made in hopes to create a better work/life balance for me and my family. Doing this ensures that I am able to serve you with me being at my best. If any of my new changes do not align with you or your needs, please reach out and let me know. I have options to either work with you on what we can do to fit your lifestyle or I can refer you to an amazing stylist that can better suit your needs.